Agent services

Design, build, and operate enterprise-grade agentic AI.

We partner with product, operations, and innovation teams to deploy agents that think, speak, and act across your business with measurable outcomes.

Strategy

Strategy & Playbooks

Align leadership, identify high-impact agent candidates, and create a roadmap with governance baked in.

  • Agent opportunity discovery workshops
  • Readiness assessment and ROI modelling
  • Conversation & workflow design sprints
  • Risk, compliance, and safety frameworks
Build

Build & Integrate

Engineer voice and task agents that plug into your tools, data, and policies with human-in-the-loop controls.

  • Voice & multimodal agent engineering
  • Secure tool calling and systems integration
  • Evaluation harness and red-teaming
  • Custom UI surfaces & agent dashboards
Operate

Operate & Optimise

Run agents in production with observability, feedback loops, and continuous optimisation.

  • AgentOps monitoring & alerting
  • Human oversight workflows
  • Model performance tuning & retraining
  • Compliance reporting & audits
Toolkit

Bringing the best of GenAI, speech, and orchestration platforms together.

OpenAI Realtime

Realtime responses with tool invocation and control events.

Anthropic Claude

High-judgement reasoning agents for regulated decisions.

LangGraph

Deterministic multi-agent orchestration with clear state handling.

Databricks + MLflow

Feature pipelines, evaluation harnesses, and deployment.

Vector DBs

Pinecone, Weaviate, pgvector for retrieval and knowledge grounding.

Observability

WhyLabs, Arize, homegrown control room dashboards.

Accelerators

Pre-built components to move faster with confidence.

Athena Voice Core

Realtime voice stack with streaming STT, latency-optimised synthesis, and secure call controls. Deployable on OpenAI, Azure, or on-prem.

Agent Control Canvas

Visual orchestration UI to configure agent workflows, routing logic, and approval paths with governance templates.

Governance Hub

Policy management, evaluation suites, and audit logging compliant with SOC2, HIPAA, and GDPR requirements.

How we work

From idea to production in eight weeks.

Weeks 1-2

Discover & Prioritise

We map opportunity matrices, risk appetite, and readiness across data, tooling, and teams.

Weeks 3-4

Design & Prototype

Conversation flows, agent graphs, evaluation benchmarks, and governance patterns take shape.

Weeks 5-6

Integrate & Launch

Secure tool access, human-in-the-loop guardrails, and SSO/IT approvals to ship pilots.

Weeks 7-8

Operate & Optimise

AgentOps dashboards, red teaming, KPI tuning, and executive reporting cadences.

Schedule a working session